Reframify Kids

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How It Works

Reframify Kids combines online convenience with clinical oversight. Here is exactly what happens when you place an order.

1

Choose a frame

Browse our catalogue of children's frames. Every frame in our range is selected for durability, age-appropriate sizing, and optical suitability for children. Choose by collection, colour, or size.

2

Configure lenses

Select your child's lens type (Single Vision, or specialist options where available) and any coating add-ons. Our configurator checks prescription ranges in real time and flags combinations that need special attention.

3

Enter prescription and child details

Enter your child's current prescription (must be less than 2 years old), pupillary distance (PD), and date of birth. You will also enter your contact details as parent or guardian.

4

Checkout — payment authorised, not captured

You complete checkout and your card is authorised but not charged. No money leaves your account at this stage. Payment is only captured after DO approval.

5

Dispensing Optician review

Every order is reviewed by a GOC-registered Dispensing Optician. They check the prescription, the frame/lens combination, and the age-appropriateness of the order. This typically takes 1–2 working days.

  • Approved: payment is captured and order proceeds to glazing
  • On Hold: DO has a query — you'll be contacted before anything proceeds
  • Rejected: order cannot proceed safely — authorisation cancelled, no charge
6

Glazing and dispatch

Approved orders go to our UK optical lab partner. Lenses are precision-cut to your child's prescription and fitted to the frame by qualified technicians.

7

Delivery

Completed glasses are dispatched. Delivery is typically 5–7 working days from approval. You'll receive tracking details by email.

GOC Compliance: All dispensing decisions for under-16 orders are made by a registered Dispensing Optician in accordance with General Optical Council requirements. Payment is never captured before approval.

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